New Clients
Waiver & Client Intake Form
Form version: August 2026
Please read the agreement below carefully, then complete and submit the form beginning at "Participant Acceptance." This must be completed before your first session. If you have any questions before signing, write to pozzi.marina18@gmail.com.
This is a legally binding agreement that includes an assumption of risk and a limited release of liability, and it asks for health information used to plan your sessions safely. Please read it in full before submitting.
This applies to Pilates, fitness, movement, wellness, private, duet, group, virtual, and recorded/on-demand services provided by Marina Pozzi (the Instructor) and/or Marina Pozzi Wellness LLC (the Company) in connection with services based in New York.
1. Voluntary participation and inherent risks
I understand that participation is voluntary and may involve physical exertion, balance challenges, stretching, resistance, contact with equipment, and other physical activity. Risks may include, without limitation, falls, muscle soreness, strains, sprains, aggravation of a known or unknown condition, equipment-related injury, and, in rare cases, serious injury. I understand that no activity is risk-free. I knowingly accept the inherent risks of participation and agree to follow safety instructions, use equipment only as directed, and stop and notify the Instructor if I experience pain, dizziness, shortness of breath, faintness, unusual discomfort, or any other concerning symptom.
2. Health status and medical clearance
I represent that the information I provide in this form is complete and accurate to the best of my knowledge. I agree to disclose conditions, symptoms, medications, pregnancy or postpartum status, injuries, surgeries, restrictions, or changes in health that may affect safe participation. I understand that I am responsible for obtaining medical clearance before participating when advised by a healthcare professional, requested by the Instructor, or reasonably appropriate for my circumstances. The Instructor may modify, pause, or decline participation when safety concerns arise.
3. Scope of services and no medical care
The services covered by this agreement are fitness and wellness services. They are not medical diagnosis, physical therapy, medical treatment, or a substitute for care from a licensed physician or other qualified healthcare provider. Any discussion of anatomy, pain, injury, posture, rehabilitation principles, or health is educational and does not create a physician-patient or physical therapist-patient relationship. No particular result is promised or guaranteed.
4. Assumption of risk; limited release
In consideration for being permitted to participate, I assume responsibility for injuries or losses resulting from the inherent risks of the activities or from my failure to disclose relevant information, follow instructions, or use equipment appropriately. To the fullest extent permitted by applicable law, I release and hold harmless the Instructor and Company from claims arising from those assumed risks. Nothing in this agreement releases any person or entity from liability that cannot lawfully be waived, including any liability that New York law prohibits from being waived.
5. Virtual and recorded/on-demand services
For virtual or recorded/on-demand participation, I am responsible for selecting a safe, clear space; using stable and properly maintained equipment; keeping children, pets, and hazards away; and choosing modifications appropriate for me. The Instructor cannot inspect my environment or provide immediate physical assistance. I will stop the activity if I cannot perform it safely. Recorded content is for the authorized client's personal, non-commercial use and may not be copied, shared, posted, sold, or distributed without written permission.
6. Third-party studios and equipment
Services may occur at independently owned studios or other locations. I agree to follow the host location's rules and understand that the Instructor and Company may not own or control the premises or all equipment. This agreement does not replace any separate agreement required by a host studio.
7. Emergency response
If an injury or medical emergency occurs, I authorize the Instructor to contact the emergency contact listed in this form and, when reasonably believed necessary, to contact emergency medical services. I understand that I am responsible for costs associated with emergency care or transportation and that this authorization does not obligate the Instructor to provide medical treatment.
8. Personal property and damage
I am responsible for personal property brought to a session. I agree to pay for damage to equipment or property caused by my intentional conduct, reckless conduct, or misuse contrary to instructions, ordinary wear and tear excepted.
Service & Attendance Policies
9. Booking and payment
Payment is due as communicated at booking. A session or class is confirmed only when the Instructor confirms the reservation and any required payment has been received. Rates, package inclusions, and expiration dates are those disclosed at the time of purchase. Packages and reservations are personal and non-transferable unless the Instructor agrees otherwise in writing.
10. Cancellation and rescheduling
At least 24 hours' notice is required to cancel or reschedule. Cancellations, rescheduling requests, or missed appointments within 24 hours of the scheduled start time may be charged at the full applicable rate or deducted from a package. An exception or credit may be granted at the Instructor's sole discretion and does not create an ongoing entitlement. If an exception requires a new studio booking, the client may still be responsible for non-recoverable room-rental costs disclosed by the Instructor.
11. Late arrival
Sessions end at the originally scheduled time even if the client arrives late. A client arriving more than 15 minutes late may be treated as a late cancellation when the Instructor determines that the remaining time is insufficient for a safe and effective session. The client should notify the Instructor as soon as possible of any delay.
12. Illness and communicable symptoms
A client with fever, active vomiting or diarrhea, an undiagnosed contagious rash, or other potentially communicable symptoms should not attend in person and should notify the Instructor before the scheduled start time. The standard cancellation policy applies unless the Instructor grants an exception. When appropriate and available, the Instructor may offer a virtual alternative or another accommodation.
13. Package expiration, refunds, and instructor cancellations
Sessions must be used by the expiration date communicated at purchase. Unused sessions generally expire and are non-refundable, except as required by law or expressly agreed in writing. A documented medical issue may be considered case by case. If the Instructor cancels a session, the client will not be charged and will receive a rescheduled session, account credit, or refund for that session, as appropriate. Instructor-announced absences may extend a package expiration date when confirmed in writing.
14. Minors
A participant under 18 may participate only with the written consent of a parent or legal guardian. The parent or guardian confirms authority to sign, accepts the terms on the minor's behalf to the extent permitted by law, and remains responsible for providing accurate health information.
15. Privacy and records
Contact, health, and intake information will be used to assess participation, communicate with the client, administer services, maintain business records, and respond to emergencies. It will be handled with reasonable care and disclosed only as authorized by the client, as reasonably necessary to provide the service, or as required by law. Wellness and fitness records held by the Company may not be protected by HIPAA. The client may request reasonable access to or correction of their information by contacting pozzi.marina18@gmail.com or +1 (551) 359-9811. Records may be retained as reasonably necessary for legal, insurance, safety, and business purposes. See also our Privacy Policy.
16. Governing law; severability; entire agreement
This agreement is governed by New York law. If any provision is held invalid or unenforceable, the remaining provisions will continue to the extent permitted by law. This document, together with written booking terms disclosed at purchase and any required host-studio agreement, constitutes the agreement regarding the matters it covers. Changes must be in writing.
17. Acknowledgment and continuing duty to update
I have had the opportunity to read this document and ask questions. I understand it affects legal rights. I agree to notify the Instructor of material changes to my health or contact information before future participation. This agreement remains effective for future covered services unless replaced or revoked in writing; revocation does not affect services already provided or obligations already incurred.
Complete & sign below
Participant acceptance
Submitting this form is your electronic signature. By typing your name below and clicking "Submit," you intend this as your legally binding signature, given with the same effect as a handwritten signature on paper.
Marina Pozzi Wellness LLC
New York, New York, United States